One Sale Case Study # 01: Agent Account System & Field Operations Model

Covers the B2B-specific account structure where the agent, not the end consumer, is the primary actor. Explains the approval-gated registration flow, how each agent manages a portfolio of customer shop accounts, how session context is scoped per customer to prevent cross-account errors, and how the wishlist was reimagined as a field visit journal for capturing shop requirements before formally placing orders. Mobile-first design considerations for field use are also detailed.